Dear all of our customers, after you receive the machines, meet any questions, don’t hesitate to contact us, we can try our best to support you.
The follow is the related information for after sales service:
Warranty: one year after you received machines, except easy ware and tear spare parts, and lifetime maintenance.
- we can send our engineer to your factory for installation, test and training, you should pay all the cost including Visa, flight fee, hotel and food cost, and salary 50 USD per day one person.
- You can also send your technician to our factory to learn the adjustment, and you should bear all the cost by yourself.
Other some matters:
Before shipment, we will carefully and strictly test the machine by our inspection engineer, so as to guarantee you can get good state machine and spare part.
We provide fast response for the after sales service. If you need any parts to repair we will send it by fastest courier, our engineers will instruct you to fix it.